Privacy Policy & SMS Terms of Service

Last updated: 06-10-2025
Company: Luchini Trujillo Structural Engineers
Website: ltseng.com

1. Privacy Policy

1.1 Information We Collect
When you sign up to receive SMS messages from us, we collect the following personal information:

• Phone number (to deliver messages)
• Name (optional, if you provide it on a web form)
• Form submission data (e.g., appointment date, project details)

1.2 How We Use Your Information
We use your information to:

• Send you appointment reminders, project updates, billing notices, and other service-related alerts via SMS
• Improve our service and communications

1.3 Who We Share Your Information With
We do not sell, rent, or lease your personal information to third parties. We may share your data with:

• Our service providers (e.g., SMS gateway) strictly to facilitate message delivery
• Affiliates and contractors under strict data-use agreements

SMS consent is not shared with third parties or affiliates for marketing purposes.

1.4 How to Access or Change Your Information
If you ever want to review, correct, or delete the information we hold about you, please email us at

2. SMS Terms & Conditions

By opting into SMS communications from Luchini Trujillo Structural Engineers, you agree to receive automated text messages on the phone number you provided. Message frequency varies based on your service activity.

2.1 Types of Messages
You may receive:

• Appointment scheduling confirmations and reminders
• Post-visit instructions or lab notifications
• Project status updates and billing notifications
• Occasional service announcements

2.2 Message & Data Rates
Message and data rates may apply. You are responsible for any fees your carrier charges.

2.3 Opt-Out
You can opt out of SMS at any time by replying with the word STOP. After you send “STOP,” you will receive one final confirmation message, and then no more messages will be sent.

2.4 Help
For assistance, reply with the word HELP or email us at